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Categories

Shipping

Jump To UK Shipping Options Jump To International Shipping Options

We can ship most of our products to virtually any address in the world, however, there are some restrictions on certain products which cannot be shipped to international destinations.

Shipping Costs
Shipping costs are calculated at the time of order, based on weight of items in your shopping cart and destination.

To estimate shipping costs, follow the steps below.
1 - Add items to cart.
2 - Click the shopping cart logo.
3 - Click the "Estimate Shipping & Tax" button.
4 - Enter the required details.
5 - Click the "Estimate Shipping & Tax" button again and you will be presented with all available shipping options. 

Customs Charges/Delays
Goods ordered from outside the UK may be subject to import duties and taxes, 
which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance will be payable by you. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your on-line order. You will be the importer of record and responsible for any import VAT and duty that may be applicable. In addition, any charges for import clearance will be payable by you, the customer. We can not advise on how much you can expect to pay for import duties. It is accepted by you that Arcade World UK has no control over additional charges in relation to customs clearance. 

Marking goods as gift or declaring low value
We cannot mark items as a gift or declare a lower value. All our parcels shipped outside of the EU require a commercial invoice to be attached to the outside of the box declaring the correct goods description and value. This is required by law and we will not mark items as a gift or declare a lower value, so please do not ask us to do this.

Please Note:
Whilst we always try to ship orders in a timely manner, Arcade World UK can NOT be held responsible for delivery times and postal/courier services.


Please see below for the shipping services we offer:

 

UK Delivery Options

Royal Mail Tracked 48:
Tracking: www.royalmail.com/track-your-item
This is a Royal Mail postal service with a 48 hour delivery time and real time tracking for peace of mind.
This is ideal for those customers who are happy to wait a little longer for delivery.
Customers are notified by SMS* (Text Message) and email.
Delivery times do  NOT  include Bank Holidays, weekends or Public Holidays.
*Please Note:
To receive delivery information by SMS, a mobile telephone number must be provided on your order.

DHL Express Courier:
Tracking: www.dhl.com
The cut off time for same day dispatch for this service is 12:00 Noon. (Mon - Fri)
This delivery option is a standard next day courier service.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.

DPD Predict & Follow My Parcel:

DPD Next Business Day (1 Hour Window):
Tracking: www.dpd.co.uk
The cut off time for same day dispatch for this service is 12:00 Noon  (Mon - Fri)
This courier service is ideal for those customers that do not want to wait in all day for their parcel to arrive.
Customers are provided with a 1 hour delivery window, notified by SMS* (Text Message) and email.
Customers can also track the progress of their delivery on a real time map, all the way down to a final 15 minute delivery time slot.
Customers are also provided with the name of the delivery driver and the position you occupy in their delivery schedule.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.
*Please Note:
To receive delivery information by SMS, a mobile telephone number must be provided on your order.

DPD Next Business Day By 12:00 Noon (1 Hour Window):
Tracking: www.dpd.co.uk
The cut off time for same day dispatch for this service is 12:00 Noon  (Mon - Fri)
This courier service is ideal for those customers that do not want to wait in all day for their parcel to arrive.
Customers are provided with a 1 hour delivery window, notified by SMS* (Text Message) and email.
Customers can also track the progress of their delivery on a real time map, all the way down to a final 15 minute delivery time slot.
Customers are also provided with the name of the delivery driver and the position you occupy in their delivery schedule.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.
*Please Note:
To receive delivery information by SMS, a mobile telephone number must be provided on your order.

DPD Saturday Delivery (1 Hour Window):
Tracking: www.dpd.co.uk
The DPD Saturday delivery option is ideal for customers who are not available Mon - Fri.
If the Saturday Courier option is selected, we will dispatch on the Friday after you place your order.
The cut off time for same day dispatch for the Saturday Courier option is 12:00 Noon on a Friday.
Any orders placed and received after 12:00 Noon on a Friday, will be dispatched on the following Friday.

DPD Sunday Delivery (1 Hour Window):
Tracking: www.dpd.co.uk
The DPD Sunday delivery option is ideal for customers who are not available Mon - Fri.
If the Sunday delivery option is selected, we will dispatch on the Friday after you place your order.
The cut off time for same day dispatch for the Sunday Courier option is 12:00 Noon on a Friday.
Any orders placed and received after 12:00 Noon on a Friday, will be dispatched on the following Friday.

DPD Economy Courier:
Tracking: www.dpd.co.uk
The cut off time for same day dispatch for this service is 12:00 Noon (Mon - Fri)
This delivery option is a standard economy courier service.
This delivery option is available for remote or harder to reach areas such as Scottish Highlands and Islands.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.

 

International Delivery Options

Registered Global Mail:
Tracking: (UK To Sorting Facility) - https://www.packet.deutschepost.com/web/portal-europe/
Tracking: (Sorting Facility To Customer) - The postal service website in your country.
We offer a Registered Global Mail service for all orders shipping outside of the UK (Maximum parcel weight for this service is 2Kgs) This is a mail service with tracking number for peace of mind. A signature will be required upon delivery of your parcel. All mail shipped to countries outside of the UK with the Registered Global Mail service are sent to the mail sorting facility in Germany and from there, the parcels are forwarded for export to the relevant countries.

Once the tracking status changes to "Arrived At Destination Country" this means the parcel has arrived in the customers country. It will then be handed over to the local postal service in that country and they will complete the final delivery. Once a customers parcel arrives in the destination country, the tracking is then migrated over to your local postal service website. For example: A parcel shipping to USA would be traceable on "usps.com". This service is NOT a courier service but is a postal service.

DPD DIRECT Tracked Mail:
Tracking: www.dpd.co.uk
This is a tracked international postal service for orders shipping within the EU (Maximum parcel weight for this service is 5Kgs).
A tracking number is provided for peace of mind and a signature will be required upon delivery of your parcel.

DPD Classic Courier:
Tracking: www.dpd.co.uk
This delivery option is a standard economy courier service.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.

DPD Air Express:
Tracking: www.dpd.co.uk
This is a faster courier service that is ideal for those customers that want to receive their orders quickly.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.

DHL Economy Courier:
Tracking: www.dhl.com
This delivery option is a standard economy courier service.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.

DHL Express Courier:
Tracking: www.dhl.com
This is a faster courier service that is ideal for those customers that want to receive their orders quickly.
Delivery times do NOT include Bank Holidays, weekends or Public Holidays.
This service has real time tracking and requires a signature upon delivery.